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Plumbing Answering Service
24/7 Emergency Call Handling

Never miss an emergency plumbing call. AI handles burst pipes, water heater failures, and flooding 24/7 - dispatches your team instantly and captures every lead.

24/7 Emergency Triage
Instant Dispatch
ServiceTitan Integration

What homeowners ask →
What plumbing AI does

Common Caller Questions

AI Agent Responses

My basement is flooding! There's water everywhere!
→
Assess urgency (water source, extent) → dispatch emergency plumber from on-call list → provide ETA (30 min) → send shut-off valve instructions
My water heater is leaking. How soon can you come out?
→
Ask diagnostic questions (age of unit, leak severity) → schedule same-day or next-day appointment → create work order in dispatch system
The toilet is overflowing and won't stop!
→
Confirm emergency → dispatch nearest available plumber → provide temporary fix instructions (shut off valve) → send arrival time via SMS
I need a quote for repiping a 3-bedroom house.
→
Capture property details (size, current pipe material, location) → schedule on-site estimate within 48 hours → send confirmation email
Can you come fix my garbage disposal today?
→
Check schedule availability → offer same-day slots (2pm or 4pm) → capture address and issue details → confirm appointment

Every emergency answered. Every dispatch automated. Zero missed revenue.

The cost of
missed emergency calls

$800
Average emergency job value
Burst pipe, water heater replacement, flooding cleanup = $300-$3,000 per call
2 AM
Peak emergency call time
Homeowners discover flooding, burst pipes, water heater failures late at night or early morning
85%
Won't call back after voicemail
Emergency plumbing callers contact the first company that answers - not the one with voicemail

Built for plumbing companies

✓
Emergency vs. routine triage - AI differentiates burst pipes (dispatch now) from slow drains (schedule appointment)
✓
Instant plumber dispatch - Calls available plumbers from your on-call rotation, confirms arrival time
✓
ServiceTitan integration - Auto-creates jobs in ServiceTitan, Housecall Pro, Jobber, FieldEdge
✓
Diagnostic questions - Asks symptom questions (water color, leak location, noise) to help plumbers prepare
✓
Quote request handling - Captures repiping, water heater, sewer line quotes and schedules estimates
✓
After-hours coverage - Handles 2am burst pipes and weekend emergencies without waking office staff
✓
Bilingual support - Answers Spanish-speaking homeowners in Hispanic markets (Texas, California, Florida)
✓
SMS confirmations - Sends appointment confirmations, plumber ETA, and follow-up reminders automatically

Trusted by
plumbing companies nationwide

"We were missing 40% of after-hours emergency calls - $15k in lost revenue monthly. Vocaly AI answers every call, triages urgency, and dispatches our on-call plumber instantly. Revenue up 35%."
+$180k annual revenue from AI-captured emergency calls
Mike Sullivan, Owner, Sullivan Plumbing, Denver
"Spring is our busiest season - burst pipes from freeze-thaw cycles. AI handled 300+ emergency calls in March while our team was on-site. Every call converted to a booked job."
3,600/mo spring peak handled without hiring additional staff
Lisa Chen, Operations Manager, Bay Area Plumbing Co.

Common questions from
plumbing companies

How does AI determine if a plumbing call is an emergency?

Can it dispatch plumbers from our on-call rotation automatically?

What if the homeowner doesn't know plumbing terminology?

Does it integrate with ServiceTitan and other plumbing software?

Can it handle quote requests for major jobs like repiping or sewer lines?

How long does setup take for a plumbing company?

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Stop losing
emergency calls to competitors

Join 120+ plumbing companies capturing every emergency and booking every appointment with 24/7 AI answering service. Get started in 5 days.

Ready to
Get Started?

Discover how AI call automation can increase leads, boost efficiency, cut operational expenses, and improve response times for your business.

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