calculator
Calculate Your Lost Revenue from After-Hours Calls
Free Calculator: See How Much You're Losing & Compare Solution Costs
Quantify Your Loss
Most service businesses receive 27-35% of calls after 5pm, on weekends, or holidays. See exactly how much you're leaving on the table.
Industry Benchmarks
Get insights specific to real estate, plumbing, HVAC, cleaning, legal, medical, and more industries.
Compare Solutions
See 5-year cost projections and ROI for voicemail, traditional answering services, and AI automation.
🧮Start Your Free Calculation
Enter your business details below to see your personalized results
Your Business Details
Why After-Hours Calls Matter for Service Businesses
27-35% of Calls Happen After Hours
Research shows that nearly 1 in 3 calls to service businesses occur outside standard 9-5 hours:
- 15-20% between 5pm-9pm
- 8-12% on weekends
- 4-6% on holidays
85% of Callers Won't Leave a Voicemail
When customers reach voicemail after hours, most simply hang up and call your competitor:
- 85% won't leave a message
- 62% call the next business in search results
- 47% never call back, even if you respond the next day
Industry-Specific After-Hours Call Patterns
Different industries see different after-hours call volumes:
- 🔧 Plumbing/HVAC: 40-50% after-hours (emergencies)
- 🏠 Real Estate: 30-40% after-hours (property viewings)
- 🧹 Cleaning Services: 25-35% after-hours (booking requests)
- ⚖️ Legal Services: 20-30% after-hours (urgent consultations)
- 💅 Beauty/Salons: 35-45% after-hours (appointment changes)
- 🏥 Medical Practices: 30-40% after-hours (urgent appointments)
The 3 Solutions: Pros & Cons
1️⃣ Voicemail (Free)
✓ No cost
✗ 85% won't leave message
✗ Lose 90% of after-hours leads
✗ Competitors capture your calls
2️⃣ Traditional Answering Service ($200-$1,500/month)
✓ Human answering
✓ Better than voicemail
✗ High cost per call
✗ Quality varies by operator
✗ Limited availability (not truly 24/7)
✗ No CRM integration
3️⃣ AI Phone Answering ($99/month - Vocaly AI)
✓ True 24/7/365 availability
✓ Instant response, zero hold time
✓ Consistent quality every call
✓ Automatic CRM sync
✓ 70-90% cheaper than traditional service
✓ Scales infinitely (no capacity limits)
