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Vocaly AI Logo - AI Phone Answering Service

Real Estate Answering Service in
New York
24/7 AI for NYC Agents

Never miss a buyer call in Manhattan, Brooklyn, or Queens. AI handles property inquiries, schedules showings, and qualifies leads 24/7, trained for NYC's fast-paced real estate market.

24/7 NYC Coverage
Multilingual (Spanish, Mandarin, Russian)
MLS Integration

NYC Market
Characteristics

💰

$700k-$1.2M+ median home price

Brooklyn averages $700k+, Manhattan $1.2M+ = $21k-$36k average commission per sale

🏙️

50,000+ licensed agents

Ultra-competitive market across 5 boroughs means every call counts

🌍

International buyers calling 24/7

London, Hong Kong, Dubai buyers call at all hours due to timezone differences

⚡

Properties sell in 30 days

Fast-paced market where buyers move quickly and agents must respond instantly

NYC-Specific
Challenges

🏠

Weekend open houses

Agents busy showing properties, can't answer calls from other leads

🌙

Evening inquiries

Working professionals call after 7pm about viewings

🗣️

Multilingual buyers

Spanish (Washington Heights, Bronx), Mandarin (Flushing, Sunset Park), Russian (Brighton Beach, Sheepshead Bay)

🗺️

Multiple boroughs

Managing 5-10 listings across Manhattan, Brooklyn, Queens requires constant availability

NYC Receptionist vs
AI Answering Service

NYC Receptionist
Vocaly AI
Annual Cost
$55,000/year + benefits
Starts from $1,200/year
Availability
9am-5pm weekdays
24/7/365
Languages
Usually English only
30+ languages including Spanish, Mandarin, Russian
MLS Integration
Manual lookup required
Real-time REBNY & OneKey MLS access
Annual Savings
—
Up to $53,800/year

The Cost of
Missing a Call

1 missed buyer call = $25k lost commission (average NYC transaction)
40% of inquiries happen after-hours (international buyers, working professionals)
73% of buyers won't call back after one missed call
Agents who answer within 5 minutes convert 40% more leads than those who call back after 30+ minutes

What NYC buyers ask →
What AI does

Common Caller Questions

AI Agent Responses

Is the 2-bed in Williamsburg still available? I can see it tomorrow.
→
Check MLS status, confirm availability, offer showing times (11am, 2pm, 4pm), send Brooklyn address + subway directions
I'm moving from London. What's the price per square foot in the West Village?
→
Pull Manhattan pricing data, provide West Village average ($2,200/sqft), offer to send comparable listings, schedule virtual tour
¿Hay apartamentos en Washington Heights bajo $500k?
→
Respond in Spanish, search Washington Heights inventory under $500k, send 3 listings via SMS, schedule in-person showing
I'm pre-approved for $1.5M. What condos have doorman buildings near Central Park?
→
Qualify buyer (pre-approval confirmed), search Upper West/East Side with doorman, send 5 options, book showing for this weekend
Does the Murray Hill studio have a board approval process? I need to close fast.
→
Check listing notes (co-op board details), explain approval timeline (4-6 weeks typical), offer condo alternatives for faster closing

Every NYC call answered. Every international buyer captured. Every borough covered.

Built for New York City real estate agents

✓
NYC MLS integration - Pulls listings from REBNY, OneKey MLS, Real Estate Board of NY instantly
✓
5-borough coverage - Handles inquiries for Manhattan, Brooklyn, Queens, Bronx, Staten Island properties simultaneously
✓
Multilingual support - Fluent in Spanish (Washington Heights, Bronx), Mandarin (Flushing, Sunset Park), Russian (Brighton Beach)
✓
International timezone handling - Takes calls from London buyers at 3am EST, Hong Kong investors at 9pm EST
✓
Subway directions included - Provides transit directions to showings (Q train to DeKalb, 1 train to 79th St, etc.)
✓
NYC CRM integration - Syncs to StreetEasy Pro, RealScout, Follow Up Boss, BoomTown used by NYC agents
✓
Co-op vs condo knowledge - Trained on NYC-specific property types, board approval processes, flip taxes
✓
Neighborhood expertise - Knows Tribeca, SOHO, Williamsburg, Astoria, Park Slope, DUMBO, Financial District nuances

Trusted by New York real estate agents
New York

"I cover 12 listings across Manhattan and Brooklyn. Weekend open houses meant I was missing calls from other buyers. Vocaly AI captured 8 qualified leads during my last Tribeca open house alone."
+$180k in closed commissions from AI-captured leads (90 days)
Sarah Goldstein, Luxury Agent, Compass Manhattan
"Half my buyers are international, London, Dubai, Hong Kong. AI handles timezone differences and multilingual calls. I closed 3 deals last quarter from overseas buyers who called at midnight EST."
$2.1M in transactions from after-hours AI-answered calls (6 months)
Michael Chen, Broker, Brooklyn Heights
"Washington Heights has a huge Spanish-speaking market. Vocaly AI answers in Spanish, qualifies buyers, and sends me warm leads ready to tour properties."
40% of leads now come from Spanish-language calls
Maria Rodriguez, Agent, Inwood/Washington Heights

Serving real estate agents across all
5 NYC boroughs

Manhattan

Tribeca, SOHO, West Village, East Village, Chelsea, Hell's Kitchen, Upper West Side, Upper East Side, Harlem, Washington Heights, Inwood, Financial District, Murray Hill, Gramercy, Midtown

Brooklyn

Williamsburg, DUMBO, Brooklyn Heights, Park Slope, Prospect Heights, Crown Heights, Bedford-Stuyvesant, Bushwick, Sunset Park, Bay Ridge, Carroll Gardens, Cobble Hill, Fort Greene, Clinton Hill

Queens

Astoria, Long Island City, Flushing, Forest Hills, Rego Park, Jackson Heights, Sunnyside, Ridgewood, Bayside, Woodside

Bronx

Riverdale, Fordham, Pelham Bay, Morris Park, Concourse, Grand Concourse

Staten Island

St. George, Stapleton, Tottenville, Great Kills, New Dorp

Whether your listings are in luxury Manhattan or up-and-coming Brooklyn neighborhoods, AI handles every call professionally.

Common questions from NYC real estate agents
NYC real estate agents

Can the AI access my NYC MLS listings in real-time?

How does it handle international buyers calling from different timezones?

Can it speak Spanish, Mandarin, and Russian for diverse NYC neighborhoods?

Does it understand NYC-specific property types like co-ops vs condos?

How does it provide directions to showings via NYC subway?

What NYC real estate CRMs does it integrate with?

Stop losing NYC buyers to competitors who answer faster
NYC buyers

Join 50+ New York real estate agents capturing more buyer leads with 24/7 AI answering service. Get started in 48 hours.

No credit card required • 30-minute free trial • 4.8/5 rating

Ready to
Get Started?

Discover how AI call automation can increase leads, boost efficiency, cut operational expenses, and improve response times for your business.

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